Frequently Asked Questions
Below you’ll find answers to some of the most frequently asked questions about Certified Safe Movers, our verification process,
Your Guide to Commonly Asked Questions & Solutions
What is Certified Safe Movers?
Certified Safe Movers (CSM) is a resource designed to help consumers research moving companies and make more informed decisions when planning a move. We provide mover information, verification resources, moving guides, cost-planning tools, and other resources intended to make researching a moving company easier.
Are moving companies listed on Certified Safe Movers automatically considered safe?
No. Consumers should always conduct their own research before hiring any moving company. Companies recognized through our verification program undergo our review process, but no directory, badge, review, or verification process can guarantee the outcome of an individual move.
Our goal is to provide consumers with additional information and resources they can use as part of their own due diligence.
What does it mean when a mover has a Certified Safe Movers badge?
A Certified Safe Movers badge indicates that the company has been reviewed under our verification process and qualified for one of our recognition tiers.
Depending on the results of our review, qualifying companies may receive a Bronze, Silver, or Gold Certified Safe Movers badge, with Gold representing our highest level of recognition.
What does Certified Safe Movers review?
Our review may consider available information such as a company’s licensing and registration information, business history, customer feedback, complaint history, online reputation, insurance information, and other relevant company records.
The information available and factors applicable to an individual mover can vary.
How do I find a moving company on Certified Safe Movers?
You can browse the moving companies featured on our website and review available information about participating movers. We recommend comparing multiple companies before making your final decision.
What if the moving company I'm considering isn't listed?
Not being listed does not automatically mean a moving company is unsafe.
The company may simply not have been reviewed by Certified Safe Movers yet, or it may not currently qualify for recognition under our standards.
If you’re considering an unfamiliar mover, you can contact us with the company’s information and request that we conduct a background review using available records.
Can you research a moving company for me?
Yes. If you can’t find the company you’re considering on our website, submit its name and available information through our contact form.
We can review available information such as licensing and registration records, business history, complaints, customer feedback, and other relevant information and provide you with the results of our research.
There is no cost to consumers for this service.
What is a USDOT number?
A USDOT number is a unique identifier issued by the Federal Motor Carrier Safety Administration (FMCSA) to motor carriers and certain other regulated transportation businesses.
For consumers researching an interstate mover, a USDOT number can be an important starting point for checking available federal carrier information. Use our Verify a Mover tool to verify a USDOT number today: https://certifiedsafemovers.org/verify-mover/
How can I check a moving company's USDOT number?
You can use our USDOT Verification Tool directly to search available FMCSA carrier information.
Enter the company’s USDOT number to view available information such as its registered business name, operating information, MC number, and location.
How To Save
Moving doesn’t have to break your budget. From comparing multiple moving quotes and choosing the right move date to packing yourself and avoiding unnecessary add-ons, a little planning can lead to meaningful savings. Explore our tips for cutting moving costs in 2026 without sacrificing the quality or reliability of your move.
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